Insurance Claim

Having your jewellery lost? We understand your frustrated situation. Romance Jewellers is very experienced in dealing with insurance claims. There is no charge to prepare an insurance estimate. Come to us and leave the hard work for our insurance claim professional.

To make the process accurate, simpler and quicker – write a list of all the jewellery and watches you lost with as much of this information you have and know:

Chains: metal, karat, length, style, weight
i.e. gold chain, 10Kt, 22inches, box link, 6grams

Watches: gender, brand, model number, bracelet, material
i.e. Ladies Bulova, 56G55, leather strap, gold tone

Rings: style, metal karat, weight, gemstones – number, size and quality
i.e. Engagement ring, 14Kt, 5 grams, half carat diamond, SI1/G-H

Earrings/Pendants: style, metal karat, gemstones – number size and quality
i.e. studs, 18kt, diamonds, 0.75ct tw, VS2/H with 12 x 2mm AA quality emeralds

If you don’t know all the above specifics, any information you can provide helps our insurance specialists.  They will fill in the blanks with you, using samples, aids and catalogues. Please bring appraisals, bills of sale, pictures and certificates you have for the lost items.  To make an appointment please call us (604) 988-8258 and we will be happy to assist you.